Shipping & Returns
Free shipping for US and Canadian orders greater than $199 (in the respective currency).
Bralissimo options for payment
Our online store offers such payment options as Visa, MasterCard, American Express, and PayPal. The last one can be used to securely send e-payments for purchases via Visa, MasterCard, American Express, an approved bank account, and is an online platform.
Our offers, costs, and stock accessibility are liable to change without taking note. We endeavor to send orders as fast as could be expected under the circumstances. The things which are available immediately will be sent within 24 hours from the order date. However, it is conceivable that some things, sizes, or colors might be out of stock, which may lead to a marginally longer than normal delivery time, depending on brand and warehouse location. In this case, the processing time may take from 3 to 14 days.
On the occasion when a thing you have requested online isn't in stock, you will be advised and refunded in accordance in a 24 business hours span, and whatever is left of your order will dispatch as typical. You may get in touch with us by phone +17789573515 or email firstname.lastname@example.org in the event that you might want to have the product on hold for you when it becomes available again; usually, we do require a 50% deposit on every backorder.
On the off chance that the refund backordered item causes the fall underneath the sending minimum of $200 free, your delivery for the principal order will, in any case, be free. In case if you choose to put a deposit on an out-of-stock product, you will be charged our standard rate for the second shipment.
Status and tracking of your order
After your online order has been prepared and sent, you will get a confirmation email with the information about the availability and costs of all products in your parcel. Note, that if you are requesting multiple things and wish to have them sent independently, extra transporting expenses will apply.
In the event that you have an online member profile at bralissimo.com you will be able to see your order in detail, and its tracking number.
We transport packages to all Canadian provinces and territories, and most US areas through Canada Post Expedited, orders may be delivered in multiple packages. In the event that you might want to pick a faster transportation service, please email or call us.
|Regional||Estimated delivery time||Estimated Price|
|British Columbia||2-7 business||CA$ 11.00|
|Alberta||2-7 business||CA$ 11.00|
|Saskatchewan||2-7 business||CA$ 11.00|
|Manitoba||2-7 business||CA$ 11.00|
|National||Estimated delivery time||Estimated Price|
|Ontario||2-7 business||CA$ 15.00|
|Quebec||2-7 business||CA$ 15.00|
|New Brunswick||2-7 business||CA$ 15.00|
|Nova Scotia||2-7 business||CA$ 15.00|
|Prince Edward Island||2-7 business||CA$ 15.00|
|Newfoundland & Labrador||2-7 business||CA$ 15.00|
|Yukon Territories||2-7 business||CA$ 15.00|
|North West Territories||2-7 business||CA$ 15.00|
|Nunavut||2-7 business||CA$ 15.00|
Shipping price, transportation, and conveyance dates are an estimate only. We can't be considered in charge of deferred conveyance times, for reasons including, yet not restricted to:
Local, provincial/state, or national holidays
Postponements at customs (only for global orders)
Postal strikes or terminations
The GST/HST relevant to your province will be charged on your ordering.
USA and International
|US Xpresspost||Estimated delivery time||Estimated Price|
|USA||3-21 business||CA$ 18.00-25.00|
US and worldwide clients won't be charged by BRALISSIMO any fees upon checkout.
Sale tax might be included by US/worldwide customs, or by your chosen carrier. BRALISSIMO can't anticipate these charges and isn't in charge of them.
Please consider that all duties and taxes are the responsibility of the client.
For more information on customs policies please contact your nearest customs office.
Returns + Exchanges
Change or Cancel an Order
We guarantee that online orders are dispatched as fast as could reasonably be expected, however, it is hard to change or cancel the order once put. Whenever you need quick support and assistance contact us straightforwardly.
Site Purchase Policy
In case you need to return or exchange a piece of clothing obtained on our site, please email to organize it. Once the return has been organized, you may return the garment(s) with an original receipt via mail to:
66-19913, 70 Avenue,
Langley, BC, V2Y 0S9,
We will readily refund or exchange qualified items returned within 30 days of the shipping date. To be qualified for return or exchange, pieces of clothing must be returned in original condition, unwashed, unworn, and with all labels appended.
Following the hygienic and health regulations and due to the intimate nature of products, we can't accept returns of any products which have a gusset/crotch section or come with an attached panty: panties (swimwear and underwear), one-piece swimwear, undergarments lingerie set with matching panties. Those products are a FINAL SALE.
Things returned in any condition other than that in which they were initially sent, won't be qualified for return, credit, or exchange (i.e. antiperspirant stains, smoke notice, pet hair, pet stains, sewn-in tags).
All sale purchase is the last sale and no returns are possible. Kindly note that delivery charges are not refundable.
Gift certificates are not redeemable for money, and may not be returned.
Contact BRALISSIMO client service by phone or email in a span of 2 weeks of conveyance.
Articles of clothing are unwashed, unworn, and free of fragrance and stains.
Articles of clothing are with original bundling with all labels attached.
A copy of your customs receipt/invoice is incorporated
No bottoms, thongs, undies, or bodysuits are being returned.
When we get the return and verify that it complies with our Terms and Conditions, we will instantly refund you the cost of the purchase, in addition to taxes. All refunds will be made through the same type of payment as when purchased.
Please consider two charging cycles for your discount to show up on your credit card record.